North America & International Shipping

How long does it take for my order to ship?

We ship all orders as quickly as possible, but please note that there may be processing/manufacturing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, you can always contact Customer Care Toll-Free at 1-866-815-7550 (1-519-686-4551 for international calls outside of North America) for help in choosing the right shipping method to get it there on time!


Standard Ground Shipping in Canada Transit Times:

Canada UPS Transit Times

Express Shipping in Canada Transit Times:

Take advantage of this faster one business day shipping service. Shipping to some provinces territories or remote locations might take longer than 1 business day. If you need to receive your package by a specific date, you can always contact Customer Care Toll-Free at 1-866-815-7550 (1-519-686-4551 for international calls outside of North America) for help in choosing the right shipping method to get it there on time!


Free Standard (Ground) Shipping for Online Orders Over $69*

Online orders that are over $69.00 CAD before tax and shipping will have the Free Ground Shipping option at checkout. Free Ground Shipping excludes these States and Territories: Hawaii, Puerto Rico, Alaska, Virgin Islands, Marshal Islands, Federated States of Micronesia, New Brunswick, Nunavut, Northwest Territories, Newfoundland & Labrador, Yukon, Nova Scotia, & Prince Edward Island.

THE DIAMOND EXPRESS SERVICE OFFERS​

UNIQUE QUALITY PRINTING AND FREE ADD-ONS​

Custom Numbering

Support tracking, access control, audit, Security and inventory management with
sequential or custom numbering options.

Underside Print

Add promotional taglines, internal messaging, or event details discreetly on the underside of the band.

Black Light UV Ink

Enhance security with invisible ink that appears only under UV light—ideal for authentication and fraud prevention.

Fast Production. Predictable Delivery.

Diamond Express is optimized for efficiency. Orders containing packs of 100 wristbands qualify for discounted rates and can be produced and shipped within 1-3 business days after final artwork approval and payment.

*Approval and payment must be finalized and paid in full before the order is produced and shipped*

The Diamond Express Service Levels

4 SERVICE LEVELS FOR ALL NEEDS

Diamond

1-3 Day

Shipping

Platinum

4-6 Day

Shipping

Gold

7-9 Day

Shipping

Silver

10-15 Day

Shipping

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